Tech Support
Dial-A-Teacher Homework Help Line
The UFT has re-opened its Dial-A-Teacher program, a homework help line for students, run by classroom teachers. This resource is available from 4:00–7:00 p.m., Monday through Thursday, for students in grades K–5. Due to limitations caused by school building closures, the help line is currently only available for ELA and math homework from teachers speaking English. The UFT is hoping to expand to other subjects, grades, and languages soon. Please share this optional resource with your school community.
NYC DOE Technical Support
If you have ongoing issues with technology to support learning at home, the NYCDOE has support pages (such as Getting Started with Your iPad, Remote Learning Portal, Getting Started with Google Classroom, Getting Started with Teams) please fill out the Technical Support for Families form. The form uses Google Translate in the top right corner.
Google Classroom Tutorial Videos
Google Classroom Student Video Tutorials are available in multiple languages.